Prior-authorizations can delay care, frustrate patients, and drain hours of staff time. Gathering documents, completing payor forms, and tracking submissions pulls your team away from other priorities and every delay means a patient is waiting to be scheduled.

As part of Medsender’s unified platform, our new automated prior authorization management compiles all required documentation and sends the prior-auth request electronically to the payor with no phone calls, no paper shuffling, and no chasing missing details.

Here’s how it works:

1. Your team submits a pre-authorization request within Medsender.
2. Medsender automatically gathers the necessary information from the chart such as the patient’s insurance, provider NPI, diagnosis codes, procedure codes, and more.
3. The request is submitted to the payor via their preferred method with 1-click.
4. Status updates are automatically sent to the patient’s record within your EHR.

The impact:

• Faster pre-authorization turnaround times.
• Less back-and-forth with payors.
• Automatic status updates sent to your EHR.
• Patients scheduled sooner, care delivered faster.
• Staff freed up for higher-value work.

Join our Beta Program

We’re inviting customers to join our beta program for this new automation capability. You’ll get early access, help refine the workflow, and be among the first to see how Medsender keeps expanding the automations that power your front office.

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Want in? Click here to volunteer. Beta spots are limited.

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