Everything sits in a pile until someone has the time.

Medsender handles it automatically. Faxes, referrals, calls, and lapsed patients, worked day and night, so nothing waits and no patient books somewhere else.

Book a 30-Minute Demo Calculate Your Referral Leakage

HIPAASOC 2 Type IIEnd-to-End Encryption

1,000+ independent practices trust Medsender

Trusted by practices from 1 location to 250+

Search patients

Status Buckets

All387New241st Contact2382nd Contact143rd Contact1Scheduled364

Title

Patient Info

Referrer Info

Labels

Status and Due Date

Date Received

Psych. Referral

Acute Panic Disorder

Malcolm Wilkerson

DOB 03/14/1986

Dr. A Hagenes

Cardiology

New PatientLabs

1st Contact Attempt6/12

Jun 10, 2026

2:14 PM

Derm. Referral

Signature Required

Priya Raghunathan

DOB 11/02/1979

Dr. M Okafor

Dermatology

Existing PatientPrior Auth

Scheduled

Jun 9, 2026

9:06 AM

Medical Referral

Trauma Evaluation

Devon Castellanos

DOB 07/22/1991

Dr. L Bjornson

Orthopedics

LabsInsurance Verified

3rd Contact Attempt6/10

Jun 8, 2026

4:48 PM

Psych. Referral

Acute Panic Disorder

Aisha Nkemelu

DOB 01/30/1968

Dr. T Sandoval

Neurology

SupportNew Patient

1st Contact Attempt6/9

Jun 7, 2026

11:32 AM

Medical Referral

Trauma Evaluation

Grayson Whitfield

DOB 09/16/1995

Dr. E Park

ENT

Insurance VerifiedLabs

2nd Contact Attempt6/7

Jun 5, 2026

1:27 PM

Derm. Referral

Signature Required

Camila Ortega

DOB 05/08/1983

Dr. R Delgado

Dermatology

New PatientPrior Auth

Scheduled

Jun 4, 2026

10:51 AM

HIPAASOC 2 Type IIEnd-to-End Encryption

The Problem

Your Practice Is Growing. Your Front Office Is Struggling to Keep Up.

Volume Is Up. Headcount Isn't.

More patients, more referrals, more faxes. By the time someone gets to a referral, the patient has already scheduled elsewhere.

Hiring Isn't
the Answer.

Turnover is high, budget is tight, and a new hire inherits the same broken workflow anyway.

Nobody Sees What's Falling Through.

Without visibility into referrals received, acted on, or lost, revenue walks out the door every week.

The Solution

Medsender Automates the Work Your Practice Has Outgrown.

Referral Management

Nothing falls through the cracks. Medsender’s AI automatically reads, categorizes, and routes every referral into a dedicated workflow before your coordinators touch it.

Practices schedule 2-3x more referred patients. Same staff.

Learn More

Fax & Document Intake

No more pile of unsorted faxes to sort through every morning. Medsender’s AI reads every incoming fax and document, titles it, categorizes it, and tags it automatically. Every fax uploaded to the correct patient chart in your EHR.

No manual entry. No data errors.

Learn More

Patient Recapture

Every practice has a list of patients who meant to schedule and never did. Medsender finds every patient who lapsed, missed a follow-up, or canceled and never rebooked, and reaches out automatically by text and email. Every message includes a link to book, so patients can rebook without ever calling your front desk.

No lists to chase. No manual outreach.

Learn More

Call Automation

Every patient call answered immediately. No hold music, missed calls, or extra staff. Medsender’s AI schedules appointments, answers questions, and summarizes every call with full recordings and transcripts available.

100% of calls answered.

Learn More

Referral pipeline · Today

Live

Received124

Triaged118

Insurance verified109

Patient contacted96

Scheduled87

+9 referrals

scheduled in last hour

Incoming fax — auto-tagged

Referral form

URGENTCARDIOLOGY

Patient

Anika Patel

VERIFIED

DOB

03/14/1979

Insurance

Aetna PPO

Referring MD

Dr. R. Choi

Specialty

Cardiology

Priority

Urgent

Sync to EHR

Hi Sarah, it’s been a while since your last visit. Click the link below if you would like to schedule an appointment.

Schedule appointment

I just scheduled, thank you!

You’re welcome. You’re all set for Thursday at 2:15 PM with Dr. Reyes. We’ll text a reminder the day before.

AI call assistant

On call

New patient intake

1:18

Routed to staff

Texted — offered 3 open slots

Just now

Contacted

Prescription refill

0:31

Handled

Results

Real Practices. Real Results.

2-3x

More referrals scheduled

80%

Less manual work

85%

Faster referral processing

“Medsender created visibility into a significant referral flow that had been getting lost in manual processes and armed our teams with easy-to-use tools to quickly convert those referrals into appointments. One region increased its referral conversion rate from 20% to 62%, adding hundreds of new appointments per week.”

Brittany Dimitri

Director of Operations Support, Anne Arundel Plastic Surgery and Dermatology

110

locations

325

providers

20%–62%

referral conversion rate

“We now process all our referrals the same day and schedule 50% within minutes. That’s not just faster revenue; it’s more revenue.”

Noah England

Chief Operating Officer, Piedmont Plastic Surgery and Dermatology

10 locations · 50 providers

“We were experiencing aggressive growth, but our leadership team needed us to keep staffing flat. To meet growth demands without adding headcount, we turned to Medsender.”

Pete DeRego

Director of Information Technology, Optima Dermatology

Onboarding

Up and Running Without the Headache.

Most teams are fully operational within days. And when you have a question after go-live, someone answers. Fast.

“Anytime we’ve had a question or needed help, the Medsender team has been quick to respond and always willing to walk us through things.”

Hazel Jackson

Practice Manager, Pinon Hills ENT

“It’s easy to use and was effortless to roll out across the practice.”

Andi Manrique

Practice Manager, Crescent Beach Care

Everything sits in a pile until someone has the time.

Your Practice Is Growing. Your Front Office Is Struggling to Keep Up.

Volume Is Up. Headcount Isn't.

Hiring Isn't
the Answer.

Nobody Sees What's Falling Through.

Medsender Automates the Work Your Practice Has Outgrown.

Referral Management

Fax & Document Intake

Patient Recapture

Call Automation

Real Practices. Real Results.

Up and Running Without the Headache.

Works With the EHR Your Practice Already Uses.

See What Medsender Does for Your Practice.

Everything sits in a pile until someone has the time.

Your Practice Is Growing. Your Front Office Is Struggling to Keep Up.

Volume Is Up. Headcount Isn't.

Hiring Isn't the Answer.

Nobody Sees What's Falling Through.

Medsender Automates the Work Your Practice Has Outgrown.

Referral Management

Fax & Document Intake

Patient Recapture

Call Automation

Real Practices. Real Results.

Up and Running Without the Headache.

Works With the EHR Your Practice Already Uses.

See What Medsender Does for Your Practice.

Hiring Isn't
the Answer.