Pricing

Medsender pricing.
Three solutions. One integrated platform.

Automate fax, referral and call workflows.

Results in days, not months.

AI Fax Automation

Faster workflows, fewer chart errors

Eliminate manual scanning, labeling, sorting and routing.

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Includes:

  • The starting price includes up to 3,000 fax pages per month
  • Automated AI-powered fax processing
  • Automated scanning, labeling, sorting and routing
  • Automated chart updates or creation
  • EMR/EHR integration
  • Expert-led installation and onboarding
  • Hands-on training
  • Live chat, email and phone support

AI Referral Automation

More patients scheduled, no referrals lost

No more chasing paperwork, manual data entry & status calls.

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Includes AI Fax Automation, Plus:

  • The starting price includes up to 3,000 fax pages and 200 referrals
  • Automated AI-powered fax processing
  • Automated AI-powered referral management
  • Automated chart updates or creation
  • Automated referral status reporting
  • EMR/EHR integration
  • Expert-led installation and onboarding
  • Hands-on training
  • Live chat, email and phone support

AI Call Automation

24/7 coverage, reduce front desk overload

Offload routine patient calls - no more missed calls, phone tag, or on-hold music.

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Includes:

  • Automated, 24/7 AI call automation
  • Automatically handles patient Q&A
  • Automated chart updates or creation
  • Automated detailed call reporting
  • EMR/EHR integration
  • Expert-led installation and onboarding
  • Hands-on training
  • Live chat, email and phone support

Need a tailored solution?

Let’s design the right mix of automation for your practice.

Connect with an expert today!
Features

Key Features of Each AI-Powered Solution

IncludedAI Fax AutomationAI Referral AutomationAI Call Automation
Fax and Document ProcessingPricing based on the number of faxes per month-
Referral Management--
Automated Patient Scheduling-
Automated Chart Creation & Updates
Automated, 24/7 AI call automation--
Types of Call Inquiries--Patient scheduling, refills, appointment details & reminders, post-visit follow-ups, directions and other common Q&A e.g. insurance & payment-related options
Automated ReportingDetailed Fax ReportingDetailed Fax and Referral ReportingDetailed Call Reporting
EMR/EHR IntegrationAvailable integrationsAvailable integrationsAvailable integrations
InstallationExpert-led onboardingExpert-led onboardingExpert-led onboarding
Staff TrainingHands-on, expert-ledHands-on, expert-ledHands-on, expert-led
Customer SupportLive Chat, email and PhoneLive Chat, email and PhoneLive Chat, email and Phone
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FAQs

Frequently Asked Questions

Pricing and Discounts
How does pricing work?
We offer three AI-powered solutions Call Automation, Referral Automation, and Fax & Document Automation each with standalone pricing. Pricing varies based on the volume of faxes/documents, calls, or referrals processed each month, as well as your contract length (monthly or annual). Contact our team for a personalized quote based on your workflow and monthly volumes.
Do you offer discounts?
Discounts vary based on the volume of faxes and documents, calls, or referrals processed each month, as well as your contract length (monthly or annual). We also offered bundled solution pricing when you purchase two solutions together. Contact our team for a personalized quote based on your workflow and monthly volumes.
Are there implementation, training and support fees?
See the implementation, training and support included with each solution. We offer a simple onboarding process, and in most cases, there are no additional fees. For larger implementations or customized integrations, we will provide a clear breakdown of any additional costs.
Is there a free trial of your fax automation?
Yes! You can try our cloud-based fax solution free, no commitment required. The trial includes basic (non-AI) fax automation, so you can see how easy it is to send and receive faxes through our platform. It doesn’t include AI-powered referral processing, call automation, or EMR integration, as those features require a secure EMR connection to activate automation.
Automation
How does your AI automation work?
Since 2021 our AI has been working behind the scenes to streamline operations by automating tedious tasks like fax intake, referral processing, and patient call automation. It extracts key details, organizes information, and routes it to the right place - reducing manual work, cutting down errors, and keeping your practice running smoothly.
Does the referral automation plan include fax automation?
Yes! Since most referrals are sent via fax, our AI Referral Automation solution includes AI-powered fax automation as part of the workflow. This ensures that incoming referral faxes are automatically classified, extracted, and routed to the right provider or department without the need for manual processing.
Do I need to change my current processes or workflow to use your solutions?
Not at all! Our solutions are designed to enhance and automate your existing workflows, not replace them. We automate the time-consuming, manual tasks within your current processes to make them faster and more efficient.
Integration
Will your solutions integrate with my existing EHR?
Yes! Our AI solutions are designed to integrate seamlessly with leading EHR systems. If you’re unsure about compatibility, we can assess your setup and provide integration guidance.
Compliance & data security
Is your AI HIPAA-compliant?
Yes, all of our AI solutions meet HIPAA and industry security standards to ensure the privacy and security of patient data. We also provide encryption, access controls, and compliance monitoring to keep your practice protected.
How do you ensure data security?
We use end-to-end encryption, secure cloud storage, and strict access controls to safeguard all data processed by our AI solutions. Our compliance team continuously monitors and updates security measures to stay ahead of industry best practices.
Support
What if my staff has questions or needs support?
We provide ongoing support and training to ensure your team is comfortable using our AI solutions. Our customer success team is available via phone, email, and live chat.